The second-hand marketplace Members Voice Frustration Over Size Changes

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

This online marketplace has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.

Social Media Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with comparable marketplaces.

The platform has recommended to check their listings and manually change the size if necessary, resulting in member annoyance.

Sizing System Updates

Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Required Changes

A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.

Kara Chase
Kara Chase

A tech entrepreneur and writer passionate about sharing insights on digital transformation and startup culture.